ICONIA ZamalekQuestions

ICONIA Zamalek  /  FAQ

Good to
Know

Questions before you stay

Everything you need to know about staying at ICONIA Zamalek — check-in, the building, long stays and how to book.

ICONIA ZamalekThe Stay

01

The
Stay

1.1  Arrival and the suites

1.1What is Iconia Zamalek Residences?

Iconia Zamalek Residences is a collection of premium serviced apartments in the Iconia building in Zamalek, Cairo. Managed by SuiteSpot Hospitality, it offers apartment space (kitchen, living area options, family layouts) with operator support rather than a full-service buffet hotel experience. Suites include WiFi, A/C, and access to building amenities such as the outdoor pool and wellness facilities. Housekeeping follows a serviced-apartment model. Confirm the cleaning cadence for your rate when you book.

1.2Where exactly is Iconia Zamalek located?

Iconia Zamalek Residences is located at 16 Mohammed Thakeb Street in the heart of Zamalek, Cairo's prestigious island neighborhood. We are within walking distance of the Nile Corniche, top restaurants like Pier 88, the Cairo Opera House, and Gezira Club.

1.3What types of suites are available at Iconia Zamalek?

Iconia Zamalek Residences offers four suite types: Junior Suite (ideal for solo travelers and couples), Deluxe Suite (with separate living area), Suite with Terrace (featuring a private outdoor terrace), and Family Suite (two bedrooms, perfect for families). All suites include full kitchens, smart TVs, and premium amenities. See all four suites.

1.4What are the check-in and check-out times at Iconia Zamalek?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. Early check-in and late check-out may be available on request. Our reception desk is staffed from 8:00 AM to 3:00 AM daily. If you arrive late, tell us your ETA when you book so we can coordinate a smooth check-in.

1.5What are the reception desk hours?

Reception at ICONIA Zamalek Residences is staffed every day from 8:00 AM to 3:00 AM. This is extended coverage for arrivals and guest support, not a classic 24-hour full-service hotel lobby. Message or call us with your flight details if you land near the edge of those hours.

ICONIA ZamalekThe Building

02

The
Building

2.1  Spaces and families

2.1Does Iconia Zamalek have a swimming pool?

Yes, Iconia Zamalek Residences has an outdoor swimming pool available to all guests. We also have a rooftop wellness center with yoga classes, fitness programs, and mindfulness sessions.

2.2Is there parking at Iconia Zamalek?

Yes, the Iconia building in Zamalek has parking facilities available for guests. Please inform us in advance if you need a parking spot so we can ensure availability during your stay.

2.3Is Iconia Zamalek suitable for families with children?

Yes. The Family Suite offers two bedrooms and space to spread out, and Zamalek is one of Cairo's more comfortable neighborhoods for visitors with children. We can discuss cots and family setup needs at booking. Families who want a large breakfast buffet and chain-hotel rituals may still prefer a traditional hotel. Families who want a kitchen and living room usually prefer ICONIA. More detail in our family stay guide.

2.4Should I request a specific type of suite?

Yes, if natural light matters to you. Some units face inward because of the building layout and receive less daylight. When booking, request an exterior-facing apartment and, if possible, a higher floor. For families, the Family Suite is usually worth it over the cheapest studio-style option.

ICONIA ZamalekBooking

03

Booking

3.1  Rates, terms, the operator

3.1Can I book a long-term stay at Iconia Zamalek?

Absolutely. Iconia Zamalek Residences is ideal for extended stays. We offer special rates for stays of one week or longer. Our suites are designed with full kitchens and living spaces that make long-term stays comfortable. Contact us directly for extended stay pricing.

3.2What is the cancellation policy at Iconia Zamalek Residences?

Our standard cancellation policy allows free cancellation up to 48 hours before check-in. Cancellations made within 48 hours of arrival may be subject to a charge equivalent to one night's stay. Special rates and promotional bookings may have different cancellation terms.

3.3How do I book a stay at Iconia Zamalek Residences?

Book direct at findyoursuitespot.com/book for SuiteSpot rates and requests. We are also listed on Booking.com as ICONIA Zamalek - Boutique Stay & Wellness Residences. Compare both before you confirm. For extended stays, families, or special requests, email info@findyoursuitespot.com or call +20 128 844 4086.

3.4Is ICONIA a good alternative to Hotel Longchamps or New President Hotel?

It depends on format. Hotel Longchamps suits guests who want boutique hotel atmosphere. New President suits guests who want a simple traditional hotel room, often at a sharp rate. ICONIA suits guests who want apartment space, a kitchen, and a multi-night or family base in Zamalek. See our comparison page for a direct breakdown.

3.5What is the difference between SuiteSpot and Lemon Spaces?

ICONIA Zamalek Residences is managed by SuiteSpot Hospitality. Some older listings and reviews refer to Lemon Spaces (or Boutique Residence Iconia-Lemon Spaces) in the same Iconia building at 16 Mohammed Thakeb Street. Lemon Spaces is a separate operator. Lemon Spaces is scheduled to leave the building on 31 March 2027. For current SuiteSpot-managed apartments, book via findyoursuitespot.com/book, iconiazamalekresidences.com, or the Booking.com listing titled ICONIA Zamalek - Boutique Stay & Wellness Residences.

3.6Who manages Iconia Zamalek Residences?

Iconia Zamalek Residences is managed by SuiteSpot Hospitality, a hospitality brand that specializes in transforming iconic buildings into wellness-focused, design-driven serviced apartments. With over 50 years of combined experience across real estate, technology, and hospitality, SuiteSpot delivers consistent, high-quality experiences.

ICONIA ZamalekStill Curious

04

Ask
Us

4.1  The SuiteSpot team

Questions about a stay go to the SuiteSpot team at ICONIA Zamalek.

You can also read about the suites, the building or the neighbourhood.